Privacy Policy

What we collect and why

• Account data: email address and any profile details you provide when you sign up or update your host/guest profile. We use this to authenticate you, show your listings or bookings, and send transactional emails such as booking confirmations and password resets.
• Listing content: photos, descriptions, location, availability, pricing, and amenities you submit as a host. This is displayed publicly to guests so they can discover and book your pitch.
• Booking enquiries: guest name, email, check-in/check-out dates, and message content. Hosts receive this so they can respond to and manage bookings.
• Payment-related data: we do not store card numbers or payment instruments directly. Any payments are handled by the payment provider integrated into the platform.
• Technical data: browser type, IP address, and cookies needed to keep you signed in and to secure the service.

How we use your data

• To operate the marketplace: showing listings, processing enquiries, and connecting guests with hosts.
• To send service emails such as booking confirmations, host notifications, and account security messages.
• To enforce our terms, prevent abuse, and keep the platform secure.
• We do not sell personal data to third parties or use it for unrelated advertising.

Platform and hosting context

live 1 life is built on Lovable Cloud, which provides the database, authentication, storage, and serverless runtime used by the app. Lovable Cloud handles the underlying infrastructure, encryption in transit and at rest, and access logging. The app owner is responsible for how data is collected through the app UI, who it is shared with, and how long it is retained.

Cookies and analytics

We use essential cookies to maintain your session and keep you signed in. We may also use analytics cookies to understand how the site is used and to improve the experience. You can clear or block cookies through your browser settings, but some features may not work without them.

Who we share data with

• Hosts and guests: when a booking enquiry is made, the host sees the guest name, email, dates, and message needed to fulfil the booking.
• Service providers: the platform relies on Lovable Cloud for hosting and email delivery, and on integrated providers for maps, payments, and email sending.
• Legal requirements: we may disclose data if required by law or to protect our rights and users.

Retention and deletion

We keep your account and listing data for as long as your account is active. You can delete your listings or request account deletion by contacting us. Some data may be kept longer where needed for legal, tax, or security purposes.

Your privacy rights

You can update your profile, change your email preferences, or delete your account from the app where those controls are available. For other requests — such as accessing, correcting, or deleting personal data — please contact us at the address below.

Security and contact

We use HTTPS for all traffic, row-level access controls in the database, and authenticated server functions for sensitive operations. If you have questions about this policy or believe your data has been handled incorrectly, please contact us through the contact form or at the support email shown in app notifications.